SoftTouch Technologies Canada Inc.
Effective Date: November 2, 2026
Introduction
SoftTouch Technologies Canada Inc. (“SoftTouch,” “we,” “our,” or “us”) respects the privacy of individuals and organizations that visit our website or communicate with us regarding our engineering services, embedded and industrial computing solutions, and other business activities.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information obtained through our website, https://softtouchtechnologies.ca.
We are committed to handling personal information responsibly and in accordance with applicable Canadian privacy legislation.
Information We Collect
When visitors submit inquiries through our website or communicate directly with SoftTouch, we may collect:
- Full name
- Business email address
- Company or organization name
- Telephone number
- Inquiry category and subject
- General project descriptions and technical requirements
- Information voluntarily provided in subsequent correspondence
Our website and supporting infrastructure may also process technical information, including IP addresses, browser information, device characteristics, and security-related activity necessary for website operation, troubleshooting, and abuse prevention.
We encourage visitors to provide only the information necessary for their inquiries.
How We Use Personal Information
SoftTouch may use personal information to:
- Receive, review, and respond to engineering and business inquiries
- Communicate regarding embedded computing hardware and technical requirements
- Evaluate potential engineering assignments and customer requirements
- Coordinate technical support, procurement, and business correspondence
- Maintain relevant business records
- Protect website security and prevent automated abuse
- Meet applicable legal, contractual, and professional obligations
Personal information submitted through our inquiry form is not collected for unrelated marketing purposes.
We do not sell personal information to advertisers.
Engineering Inquiries and Confidential Information
Our engineering and embedded computing activities may involve proprietary hardware designs, confidential technical specifications, customer-owned intellectual property, and commercially sensitive information.
Visitors should avoid submitting confidential schematics, proprietary engineering documentation, passwords, restricted technical information, or sensitive commercial materials through the general website inquiry form.
Where detailed technical documentation is required, appropriate confidentiality and information-sharing arrangements may be established before further information is exchanged.
Submission of an inquiry does not, by itself, establish a professional engagement or confidentiality agreement.
Contact Forms and Email Communications
SoftTouch Technologies Canada Inc. provides an online contact form for engineering, embedded computing, technical support, and general business inquiries.
Information submitted through our contact form is transmitted to our designated business email address for review and response.
Submitted information may be retained in our business email systems, correspondence records, hosting infrastructure, or other systems used to process and respond to inquiries.
We may communicate with individuals using the contact information they voluntarily provide.
We take reasonable measures to protect personal information processed through our website and business communications.
Cookies, Technical Information, and Website Security
Our website and its supporting services may use cookies, security tokens, and similar technologies necessary for website operation, administration, and security.
We use automated verification and security measures to help distinguish legitimate visitors from automated submissions and to protect our contact form against spam and abuse.
These technologies and our supporting service providers may process technical information, including IP addresses, browser characteristics, device information, and security-related activity for operational and protective purposes.
Some information may be processed or stored outside Canada, depending on the infrastructure and locations of the service providers involved.
We will review and update this Privacy Policy if additional analytics, advertising, or other tracking technologies are introduced.
Third-Party Service Providers
SoftTouch Technologies Canada Inc. uses third-party service providers to support website hosting, electronic communications, contact form processing, website administration, and information security.
These providers may process personal or technical information as necessary to deliver their services, maintain website functionality, prevent misuse, and support business communications.
Depending on the provider and its infrastructure, information may be processed or stored in jurisdictions outside Canada and may be subject to applicable laws in those jurisdictions.
We seek to work with service providers that maintain appropriate safeguards for information processed on our behalf.
We do not authorize service providers to use personal information for unrelated purposes, except where permitted or required by applicable law or relevant service agreements.
Information Retention and Security
SoftTouch Technologies Canada Inc. retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including responding to inquiries, maintaining business records, fulfilling contractual obligations, and meeting applicable legal and regulatory requirements.
Retention periods may vary depending on the nature of the information, the purpose of collection, and applicable business or legal requirements.
We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse, taking into account the sensitivity of the information.
While we take reasonable measures to protect information under our control, no method of electronic transmission or data storage can be guaranteed to be completely secure.
Access, Correction, and Privacy Rights
Individuals may contact SoftTouch Technologies Canada Inc. to request access to personal information we hold about them or to request correction of information that is inaccurate or incomplete, subject to applicable legal requirements and exceptions.
Individuals may also contact us with questions about our privacy practices or to request withdrawal of consent where applicable.
To protect personal information, we may request reasonable information to verify the identity of an individual before responding to an access or correction request.
We will review and respond to privacy-related requests in accordance with applicable Canadian privacy legislation.
Contact Information
For questions about this Privacy Policy, requests concerning personal information, or inquiries about our privacy practices, please contact:
SoftTouch Technologies Canada Inc.
Prince Albert, Saskatchewan, Canada
Email: admin@softtouchtechnologies.ca
Website: https://softtouchtechnologies.ca
Changes to This Privacy Policy
SoftTouch Technologies Canada Inc. may update this Privacy Policy to reflect changes in website functionality, business operations, service providers, or applicable legal and regulatory requirements.
Updates will be published on this page with a revised effective date. Where required by applicable law, additional notice or consent will be obtained before materially changing how personal information is used or disclosed.